Frequently Asked Questions

Rustico Event Rentals proudly serves Riverside, the Inland Empire, Los Angeles, Orange County, Temecula, and surrounding areas. We frequently travel for weddings and special events throughout Southern California, so feel free to ask if your venue is outside our main delivery zone.

Yes! We offer delivery, setup, and pickup for all rentals. Delivery fees vary based on location and order size. We’ll provide an exact quote when you submit your rental request.

For safety and quality assurance, most furniture rentals — such as farmhouse tables, chairs, and backdrops — are delivery only. Smaller décor pieces may be available for pickup upon request. Contact us to confirm availability.

Yes — a 25% deposit is required to reserve your date and secure your rental items. The remaining balance is due upon delivery. Once your deposit is received, your order and delivery slot are officially locked in. We accept cash, zelle, or credit card (3% fee)

We understand that plans can change! You can adjust or modify your order up to 3 weeks before your event date — this includes changing quantities or swapping items based on availability.

After the 3-week mark, items can still be added if available, but not removed or reduced.

Cancellations made at least 14 days before your event may receive a partial refund or credit toward a future rental. Deposits are non-refundable but may be transferable depending on timing and circumstances. We always do our best to accommodate our clients and make the process smooth.

Yes — every table and décor piece from Rustico Event Rentals is handcrafted by our team. We personally build and finish each farmhouse table, backdrop, and rustic furniture piece using quality wood and timeless designs that bring warmth and charm to your celebration.

A small damage waiver fee is included with most rentals to cover normal wear and tear. In the rare case of significant damage or loss, a replacement or repair fee may apply. We always aim to handle situations fairly and transparently.

You can place an order in a few easy ways:

• Browse our rental catalog and click “Request a Quote.”

• Call or text us directly to discuss your event details and confirm availability.

• Or send us a message through our contact form or social media pages.

We’ll walk you through the process, provide a detailed quote, and coordinate delivery, setup, and pickup to make your event planning stress-free.

Yes — our team sets up all tables, backdrops, and large décor pieces to ensure everything looks perfect for your event.

We typically leave the chairs neatly stacked so you can arrange them as needed, especially if you plan to move things around during setup. However, we’re happy to assist with chair setup in certain situations:

• Free chair setup for 20 chairs or fewer (please let us know in advance).

• For larger chair quantities, a small setup fee will apply.

• If you or your guests are elderly or unable to set up chairs, we’ll gladly take care of it for you at no charge — just mention it ahead of time.

Our goal is to make your setup experience smooth, easy, and stress-free.